Our standard 4G router, antenna and installation is with a BDUK code this could be provided free of charge, if your premise is eligible.
The Government has made a commitment to provide every home and business in the UK with access to a basic broadband service.To help provide this a subsidised broadband installation is now available if you cannot access an affordable broadband service with a speed of at least 2 Mb per second.
To find current speeds available to you and to apply for a code call us on 01485 572253.
What conditions exist when getting a subsidised installation?
We guarantee that we will provide you minimum download speed of 10Mbps and 0.5Mbps upload.
All installed by one of our professional installers who will be able to test the system to ensure you receive the maximum speeds available.
Speeds are dependent on your 4G coverage from either Vodafone or O2. Many of our customers have achieved download speeds in excess of 30Mbps, in some cases faster than Fibre. If we cannot get the stated speeds we will remove the equipment without charge.
Please note that the offer of installation does not give the applicant any right to specify a mounting location for the external 4G antenna.
Although applicants’ preferences will of course be taken into account wherever feasible, we will decide upon and offer a location for antenna mounting at our sole discretion to ensure we can get you the best speeds possible. Government funding will specifically not cover any additional costs involved in a more expensive installation location that is being requested on purely aesthetic grounds.
Please note that, if you have made use of a government subsidy scheme to get set up on our service, you will NOT own the equipment provided, it belongs to the property to which the voucher is issued. If you move you must leave the equipment behind.
This is because you personally won’t have paid for it – the capital cost of the equipment provided in order for you to be able to receive the service will have been fully funded by government grant.
The scheme also requires that not only the supplier provide the equipment for the connection but also the service via their partner network at the rates listed on our website. Individuals wishing to source their own data service must do so outside the scheme and would therefore need to purchase equipment.
The supplier is only required to supply the property with an internet connection, any additional cabling or network configuration can incur costs to be arranged between the supplier and the end user.
What equipment is used to provide the internet connection?
The standard setup of our 4G equipment consists of a 4G router with WiFi plus an external antenna.
The external antenna we use has 5m of cable attached.
Additional equipment can be supplied if needed for purposes of WiFi extension and antennas with longer cable runs etc but this isn’t covered by the subsidy.