The Government has made a commitment to provide every home and business in the UK with access to a basic broadband service.
To help provide this a subsidised broadband installation is now available if you cannot access an affordable broadband service with a speed of at least 2 Mb per second.
To find current speeds available to you and to apply for a code click here.
What conditions exist when getting a subsidised installation?
The scheme requires the provider attain a minimum download speed of 10Mbps on the date of installation. Please note that as speeds and performance are maintained by mobile networks this speed cannot be guaranteed after installation but prior installations suggest speed drops are rare and many installations get a UK average of 20Mbps, and in some cases can be higher.
Please note that, if you have made use of a government subsidy scheme to get set up on our service, you will NOT own the equipment provided.
This is because you personally won’t have paid for it – the capital cost of the equipment provided in order for you to be able to receive the service will have been fully funded by government grant. Therefore, if you move out from the premises, you will be obliged to leave the equipment behind for the next occupier.
The scheme also requires that not only the supplier provide the equipment for the connection but also the service albeit via a suitable mobile network. Individuals wishing to source their own data service must do so outside the scheme and would therefore need to purchase equipment.
The supplier is only required to supply the property with an internet connection, any additional cabling or network configuration can incur costs to be arranged between the supplier and the end user.
What equipment is used to provide the internet connection?
The standard setup of our 4G equipment consists of a 4G router with WiFi plus an external antenna.
The external antenna we use has 5m of cable attached.
Additional equipment can be supplied if needed for purposes of WiFi extension but this isn’t covered by the subsidy.